16th & 24th Street BART Plazas Activation Dashboard

SF Recreation and Parks

Alioto Mini Park

Alioto Mini Park today, after Rec & Park's management effort began.

After months of concerns about drug use, encampments, and other quality-of-life issues, Alioto Mini Park is once again becoming a welcoming space for children, families, and neighbors.

Since early June, San Francisco Recreation and Parks, working alongside partner City departments, has increased attention to the park through regular cleanups and clearings, increased Park Ranger patrols, and new security cameras. Rec and Park also made physical improvements, repaving the children’s play area and replacing play equipment and installing a new, more secure fence for the park’s community garden.

With improved conditions, children and seniors are returning to the park, and community gardeners held a well-attended open house. Continuing coordination with SFPD and Public Works is helping to return this neighborhood space to its intended purpose: a safe, welcoming place where families can play, gather, and enjoy their community.

• -78% Drug-related 911 calls since deployment
• -42% Homelessness-related concerns since deployment

SFPUC & Public Works

Brighter streets along Mission

The City has made a series of lighting and visibility improvements along Mission Street between 15th and 17th streets to make the corridor brighter and more welcoming at night.

After identifying several burned-out streetlights during a nighttime assessment, SFPUC replaced the lights and conducted a broader assessment of lighting conditions along the two-block stretch. Based on that assessment, intersection lights at 15th, 16th, and 17th streets were upgraded with brighter bulbs, and decorative mid-block lights between 16th and 17th streets were replaced with cobra-head streetlights that provide stronger illumination.

Public Works' Urban Forestry team also trimmed trees along the corridor to reduce obstructions and help more light reach the sidewalk and street.

Together, these improvements are helping create a brighter, more visible environment for residents, businesses, and visitors traveling along Mission Street after dark.

Public Works

Proactive Cleanings

311 requests capture only a portion of the cleaning work happening across the Mission. In addition to responding to reported issues, Public Works provides a broad range of proactive and regularly scheduled services to keep streets, sidewalks, and public spaces clean.

This includes daily litter and sidewalk sweeping along commercial corridors; mechanical street and bike-lane sweeping; steam cleaning and graffiti abatement; maintenance of public trash cans; and recurring cleaning around BART plazas, schools, parks, and other high-use locations. Public Works also deploys specialized services, including high-pressure flusher trucks, deep-cleaning through CleanCorridorsSF, and coordinated Neighborhood Street Team operations.

Some locations receive particularly frequent attention. The 16th and 24th Street BART plazas are cleaned three times a day, while areas such as Marshall Elementary School and Alioto Mini Park receive regular targeted cleaning. Crews also use tools like temporary A-frames to create access for more thorough street cleaning, steaming, and graffiti removal.

Together, these services represent a significant amount of cleaning activity that happens without a resident first submitting a 311 request.

Department of Emergency Management

Community Ambassadors

Community Ambassadors overseen by San Francisco's Department of Emergency Management (DEM) provide a visible, welcoming presence on city streets, helping residents, visitors, and businesses navigate everyday challenges in busy public spaces.

Ambassadors engage directly with people on the street, provide information and assistance, help connect people in need with City services, and flag conditions that require a response from other departments. By serving as an approachable set of eyes and ears on the ground, ambassadors help address issues earlier, connect people to the right resources, and contribute to cleaner, safer, and more welcoming streets.

• 97,775 street engagements (Jan–Jun)
• 1,538 de-escalations
• 15 overdose reversals
• 1,390 needles collected

DEM Community Ambassadors program data, January–June 2026.

Department of Public Health

Street Teams

When someone calls 311 about a person in crisis on the street, the City sends trained outreach workers to build relationships and connect people to care.

The Department of Public Health operates two specialized street teams. The Rapid Response Team (RRT) responds quickly to 311 calls and street encounters, meeting people where they are and offering immediate help like shelter placement or medical attention. The Shared Priority Team (SPT) focuses on the highest-risk individuals, providing ongoing clinical care for people with complex behavioral health and medical needs. The 16th Street BART corridor generates the most service calls in the Mission, and in the past two months the Mission/Castro team logged the highest engagement of any neighborhood in the city.

One client, one team: A younger woman in her thirties living with a substance use disorder had been receiving care in pieces for months. A hospital stay here, a shelter bed there, no one holding the thread between them. Once the Shared Priority Team met her on an inpatient unit, the same team stayed with her across every setting she moved through. A counselor found her outside after she lost her shelter bed and worked with her on a plan for that night. A nurse reviewed her medications with her on the street. The team called ahead to a shelter clinic, secured a bed, and put her on the phone with staff so she heard the expectations in her own words. When she was anxious and alone the next week, the team was there within the day, and again the morning after that. Nine days after that first hospital visit, she was resting in a residential program with on-site support. It was what she had asked for from the beginning: a place where she would not have to manage her medications alone. One client. One team. Six visits, and a door that finally opened.

• 94 311 tickets (Jul 1 - Aug 23)
• 100% tickets closed
• 1,542 outreach contacts

OEWD

Sábado Gigante

Sábado Gigante is a recurring community activation series that transforms the 16th and 24th Street BART Plazas into welcoming spaces for small businesses, artists, families, residents, and visitors.

The series was created to bring positive, consistent programming to two of the Mission District's most visible public spaces while creating economic opportunities for neighborhood entrepreneurs and street vendors. Each activation brings together local vendors, community organizations, artists, cultural programming, games, family-friendly activities, and community resources.

The recurring nature of Sábado Gigante has been especially important. Rather than approaching the plazas through one-time events, Mission Lotería has established an ongoing presence that gives residents, vendors, volunteers, and community partners something they can return to throughout the year.

• 6 activations (Jun–Aug)
• 1,200 total attendance

Mission Lotería activation data, June–August 2026.